> ## Documentation Index
> Fetch the complete documentation index at: https://www.plain.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# generatedReplies

> This API is in beta and may change without notice.
Returns the current suggested reply candidates for a thread, scoped to the most recent inbound message from the customer or from a machine user. Suggestions submitted via `addGeneratedReply` are always included. Suggestions generated by Plain AI are excluded when suggested responses are disabled or not available for the workspace, or when an externally submitted suggestion exists for the same message. Returns an empty list if the thread has no such message or no suggestion is available. Requires the `generatedReply:read` permission.