WorkflowButton

Useful when you want to let agents trigger a workflow directly from a customer card

A workflow button has the following properties:

• workflowButtonLabel: the text of the button
• workflowButtonWorkflowIdentifier: an object containing either:
  • workflowId: the ID of the workflow to trigger

When clicked, the button will trigger the specified workflow in the context of the current thread. The button shows a loading state while the workflow is being triggered and displays a tooltip with the latest execution status, including when it was run and how long it took.

For example:

{
  "componentWorkflowButton": {
    "workflowButtonLabel": "Run sync",
    "workflowButtonWorkflowIdentifier": {
      "workflowId": "wf_01ABC123DEF456"
    }
  }
}